Shipping + Returns
PROCESSING TIME
PLEASE ALLOW 7-14 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED.
SHIPPING
EVERY PIECE IS MADE TO ORDER. ITEMS WILL BE SHIPPED IN 2 WEEKS. PRICES DO NOT INCLUDE TAX. SHIPPING COST WILL BE DETERMINED BY THE SHIPPING ZIP CODE AT CHECK OUT. ALL PRODUCTIONS ARE SHIPPED FROM THE T+H SHOWROOM. YOU’LL RECEIVE AN EMAIL WITH YOUR TRACKING INFORMATION ONCE YOUR ORDER HAS BEEN SHIPPED. IF YOU DON’T RECEIVE YOUR SHIPPING CONFIRMATION WITHIN 3-5 DAYS OF ORDER CONFIRMATION PLEASE EMAIL SERVICE@T-PLUS-H.COM.
ORDERS CAN BE RETURNED WITHIN 14 DAYS OF THE ORDER BEING PLACES. ALL RETURNED ITEMS MUST BE IN NEW UNWORN CONDITION WITH TAGS STILL ATTACHED. RETURNED ITEMS RECEIVED IN ANY OTHER CONDITION WILL BE REFUSED AND SENT BACK. WE ARE UNABLE TO ACCEPTS RETURNS AFTER 14 DAYS OF YOUR ORDER. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
DAMAGED/OPENED BOX
IF YOU RECEIVE YOUR PACKAGE, AND IT IS DAMAGED AND/OR OPENED, PLEASE TAKE A PHOTO OF THE DAMAGE BEFORE CHECKING THE CONTENTS INSIDE. PLEASE SUBMIT A CLAIM VIA THE COURIER USED TO SHIP YOUR ORDER.
RESTRICTIONS
T+H IS UNABLE TO SHIP TO PO BOXES.
T+H IS UNABLE TO COMBINE SEPARATE ORDERS INTO A SINGLE SHIPMENT.
T+H IS UNABLE TO CHANGE ANY SHIPPING ADDRESSES. WE WILL ONLY SHIP TO THE ADDRESS ENTERED AT THE TIME THE ORDER WAS ORIGINALLY PLACED.
T+H IS UNABLE TO CANCEL OR MODIFY AN ORDER.
T+H IS UNABLE TO PRICE MATCH OR MAKE PRICE ADJUSTMENTS.
PAYMENT METHODS